Joey R.
We are in the process of building the mantel. We have it sitting in the location it will go and it works amazing! Quality is amazing for the price! Am referring all my friends and family.
Sharon S.
It fit the space nicely . Very happy .
Scott S.
It’s as advertised, great price for a quality product. The remote controls all possible functions. The heater blows out of the top vent and is not too loud. Like it a lot.
John H.
Great product at a great price. We are very pleased with the purchase and quality of service received. John H.
Faith c.
Great fireplace insert
Ernest K.
I really am enjoying it. It looks so real.
VIRGINIA J.
It is very attractive however it doesn��t give out as much heat as I want. There needs to be a fan to force out the heat on my opinion.
Kazimierz G.
look nice, perfect fit !!!!,
James T.
My fire place was a little higher, so I purchased a black shelf from Lowes and cut it to make up the difference. Looks great!
Joseph C.
I have a real fireplace in my house and I have never used it because of the mess of burning wood. I thought about putting gas logs in, but where I live that means I have to get an ugly propane tank to sit next to my house. Propane is also extremely expensive where I live.
The house was built in the 1970's and was not well insulated. I've since insulated the house, but the fireplace is always drafty even with the flue shut.
I started looking at electric fireplaces just to plug up the drafty firebox and to have a bit of ambiance. I could not find the right dimensions for my older fireplace without having to modify the firebox.
The R.W.FLAME 39" Freestanding & Recessed Electric Fireplace had the dimensions I needed and it fit perfectly. I ended up doing a makeover on the whole fireplace. Someone before me painted the brick white and it was peeling. I did not want to repaint, so I added natural stone veneer over the brick. I placed insulation inside the firebox and then slid the electric fireplace into the firebox.
I made it so the insert simply slides in and out of the firebox and I can easily convert it back to the real fireplace if I want. My house now holds heat a lot better and instead of looking at the ugly firebox, I am looking at a total makeover electric fireplace.
Thank you for having the dimensions that fit older firplaces.
betty s.
I��m satisfied with performance and it looks beautiful. Thanks
eugene b.
unfortunately we would like to return this item and go with real gas logs, what is the process/ Thanks, Eugene Brown 2 Marigold Pl. Durham, NC 27705
Shayne B.
The heater on the unit hardly blows any heat out at all even on high.
M. Hotard
I love my new electric fireplace. Colors are so vivid. Can change the fire and logs to different colors. Just beautiful!
dlwindy
Installed in existing brick fireplace with metal insert. Had to purchase an additional trim kit to cover gap of existing fireplace opening. Looks great.
JEN43
Love the fire place! Only tested the heater as i got it in May. But it came on and was not noisy. It gives a very nice feeling in the evenings and early mornings.
Mr. LTP
This bad boy??I love it! The heat output is pretty good, easy to use remote, and easy to install. The only small con is that the limited fire changing option, but not a deal breaker.
Hayley Moore
Amazing!! I love it so much. Colors are so vibrant and fun to play with. Heat is very nice.
Myron
This product has exceeded my expectations. Quite surprised how it enhances the atmosphere. The customer service is outstanding. This organization performs at a high level of integrity. They know how to treat their customers. I wish them continued success.
fireguy469
Added some ambiance to a room that had none. Built a feature wall around it and it was the perfect size.
Tammy King
I think it looks great, doesn't blow much heat but that is not why I got it.
Lois Hill
We purchased this unit because we wanted a fireplace for our living room in our downstairs area. We had someone frame it out and it fit perfectly. It definitely does not look like an add on project. The only downfall I have seen is the remote that comes with it. The buttons are iffy and only work when it is held a certain distance from the unit. The other downfall is I wish it had a thermostat so you could set it at one temperature.
Gina M
We ordered this fireplace insert and cannot be happier with it. Easy to install and very easy to use.
Stephanie D.
Great product. Lots of options for displays and two different levels of heat. Had a small issue and immediately got a phone call from their customer service and it was promptly resolved fully.
Carlos Zavala
Excellent Electric Fireplace. Very traditional looking which my wife love. The heat output is great for our small family room. The remote control is a bit slow on the clicking. You have to point it directly to the electronic area but works well. Overall we are satisfied with the product and recommend it to any one looking for a electronic fireplace. We had little trouble mounting it to the wooden box.
hairnone
EXCELLENT PRODUCT<br>GOOD PERFORMANCE<br>VERY SATISFIED<br>HAVE HAD FOUR NEIGHBORS BUY ONE AND THEY ARE HAVING THEM INSTALLED AS WE SPEAK.
Monty
My wife and I love this unit. It was very easy to install, the remote is easy to use and coming in from outside the cold , you can stand in front of it just like a real fire. Love love love it.
Dana Abedodeh
Added some photos of our design. We did a remodel and wanted to get rid of our original gas fireplaces, because we never use it. Everywhere I looked for an insert it was well over 500$. SO glad I found this because it fits and works beautifully!
CASHMONEY
The fire place insert is great and super easy to install, make sure you have right dimensions for cutout and an electrical outlet and plug in and turn on.<br><br>The remote control I received does not work.
Mark
Looks great and easy to install
Brett
Terrific fireplace, looks amazing! Pics on the ad don't do it justice. It has several different settings and is definitely high quality. I'm very pleased with the quality of this purchase
G. Mezack
This is a great product. I would definitely rebuy.
Pat Wallace
Love it! It looks beautiful, fit into existing mantel perfectly, realistic flame (orange is most realistic) - quick delivery and quick response from customer service
Maricela
Love our fireplace.
Shanile Shakoor
After going through many products and reviews. I chose this one and it fit like a glove. That was my concern, the fit. I love it. Heats well and looks great. I have it in my bedroom.
william edwards
The fire place insert looks great. The heater could be bigger but what a great looking insert and a great price.
Kerri Toolin
This fireplace is great for the money! I was nervous that it would look cheesy, but it??s axtually really nice and has already saved me a great deal of money!
Janice Estell
This is a great electric insert. We plugged it in and were delighted with the product. It is quiet, unlike our first one, and adds so much charm to our den.
misscc
Absolutely love my fireplace fit right in the built in space warms my whole living room and the changing colors are stimulating
Teresa A. Smith
I like the beauty and convenience. Customer services 10 stars. I don't like the hum/buzz that seems to be related to the flame speed. For my unit the hum sound is leasr notable at level 4 and most at level 3. Heat output is probably adequate in 400 sq ft space. The ambiance is peaceful despite the hum.
gary james golia
Good fit I just had to add some bricks on the bottom to close up the space up top . My fireplace opening was 37 1/4 wide x 28 1/2 high . Haven??t had a chance to use the heat really but it seems like it might take the edge off when winter comes .
Robin M.
We do not use the heat fan yet it does blow heat well. I would not use it as the single heat element in a room. The flame effect is lovely. I love watching it--so calming. The different color modes are fun. Some realistic, other colors just pretty and fun. Seems well made and the electric cord is a decent length.
Joel
I like the log and flame color choices. Simple to install. The only negative thing I can come up with is it doesn't come with some sort of trim for the bottom edge. I installed mine about 8" of the floor, so I needed to be very precise on the bottom cut. Other then that, a great buy.
ryan
It is amazing and works great. No it will not heat your house. But its great to have in the living room and it will put out good amount of heat to keep the room comfortable.
Mark Watson
It looks nice and the remote make turning on the heat very nice
PeteCVA
I really liked the outcome of this product. It fit exactly as I thought it would and met my expectations. This gives a wonderful ambiance and gives a generous amount of heat. I am impressed on what I got for the price.
Natalie S.
Great fireplace! I had to call customer service about an issue, and the matter was quickly resolved to my satisfaction, and the fireplace works great! I turn it on every evening for the ambiance, and I find myself mesmerized by it at times. Sharon was absolutely wonderful, and it's great to know I'm backed by excellent customer service. I can't stress this enough. A great experience overall!
Marcinohio
Fast seller response excellent.