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  • 5 stars: 1 (33%)
  • 4 stars: 1 (33%)
  • 3 stars: 0 (0%)
  • 2 stars: 0 (0%)
  • 1 star: 1 (33%)
F
Floretta F.

I have never been able to get in touch with anyone. The fireplace just stopped working in early December of last year. No one returns my calls or emails. Of course my warranty is up now. But I started calling on 12-09-2025. I think it just needs a new cord. I plugged it into another outlet and it worked for like an half an hour. I woke up today and it’s not working again. Can someone please respond to this email. I am a senior citizen and really need the warmth that this fireplace provides.

J
Jeffrey D.

It fit perfit and works great. Thanks

H
Hubert D.

Really great product..thanks!!