Contact Us

• For question about placing an order or for help with an order that has just been placed (including cancellations).
• For question about electric fireplace, product applications, and techniques.
• For assistance with quotes, bid and contract terms.
• Contact us by phone （+1 862-330-0229） at 9:00 a.m. - 4:00 p.m. PST, from Monday to Friday. 
• Write to us and get response in 24 hours!   

                                                                sales@rwflame.com                     

                                                                orders@rwflame.com

                                                                returns@rwflame.com

• USA ADDRESS: 9733 Topanga Canyon Blvd. Apt 310, Chatsworth California 91311, United States.
• CHINA ADDRESS: Room 24-7, No.788, Jinshan Road, Jiangbei District, Ningbo City, Zhejiang Province.