Electric Fireplace Stove Troubleshooting
If you're experiencing issues with your electric fireplace stove, this guide will help you identify and resolve common problems.
For most functional issues, you can unplug the unit, wait for 10 minutes, and then plug it back in. This will reset the machine to its original state.
If you have any questions, please contact support@rwflame.com for further assistance.
Stove Working Issues
Ensure the power cord is securely plugged into a working outlet.
Check if the circuit breaker or fuse has tripped. Reset if necessary.
Try unplugging the unit, waiting for 10 minutes, and plugging it back in to reset the system
Confirm that the heater switch is turned on.
Check for any blockages or foreign objects near the fan that could be restricting airflow.
Ensure the heating element is functioning properly by listening for the sound of the fan.
Inspect the fan and motor for any debris or loose components that might be causing noise.
Tighten any loose screws or fittings that could be vibrating.
It's normal for a slight odor to be emitted during the first use, caused by the initial heating of internal components.
If the odor persists, ensure the unit is clean and free of dust or foreign objects.
Check the condition of the light board and try replacing it to see if that resolves the issue.
Other Issues
There may be a short circuit. Please unplug the fireplace, open back of the fireplace, take a picture, and send it to customer service at support@rwflame.com.