I love this! The flame and logs are very realistic looking. I recommend it..and at a very reasonable price
Nice love the heat and flame control
Great buy for the bucks
Works well.. Heats decent and flames look cool. Wish there was a setting where the logs would stay lit consistent instead of pulsating
j b h.
Received Fireplace log set in a timely manner.
Personally, would prefer the candle/charcoal to not pulse.
ie : off/on 3 levels/off and continually repeats with heat on.
Prefer a constant glow that is not distracting.
Exactly what I wanted !! Warm and adds the glow of a fire .. perfect ??
The log heater with flames was delivered a mere 4 days after I ordered. I am extremely happy with the look. It gives my living room the warm ambience of a fire and it actually produces a fair amount of heat. I am impressed with the flames that flicker realistically.
In general, I like the electric fireplace insert.
However I have had no success with contacting or getting help for my questions from the customer service telephone numbers listed in the data information contained with the product. Telephone no��s listed are 213-4467172 and 661-4358826. I have made numerous calls and only received one answer. The lady that answered said that customer service people were in a different time sone overseas and could not answer or call back due to cost charges and it would be night time in the USA. She was not familiar with my purchase and suggested that I send questions by texting which I am have no knowledge.
The electric fireplace insert appears to be working ok, but when the charcole is lit and flames are seen. Every 3 to 4 seconds the charcole will go dark for an instance and immediate lite up again. This constantly repeats and never stops.
I need to know if this is normal operation or is a sign of a problem or a possible failure in the future.
Thanks you and I am requesting your answer to this question.
Ph no 540 3895849
It was easy to set up and the instruction manual was easy to understand. I did find 2 small disks in the box that appeared to have been clued to something at one time, but were lose in the box. I didn't find anything in the instructions about them and the unit works without them. They were probably used to cover 2 recessed screws in the unit.
Fit perfectly in our existing fireplace mantle. Really warms up the room, you see our dog loves it. Nice ambience with flame flickering. Perfect for us.
I wish there was more flame activity on the back wall of the firebox. I am experimenting with a mirror leaning against the backwall.
It fit perfect in my fireplace and looks really amazing. The added artificial flames and real heat is a bonus. You can dim the lighting which was cool and the small heater actually packs a big punch. I have a pretty big living room and the fan pushes the heat across the room efficiently. Regular burning logs can??t do that. And the price was just absolutely amazing. My Best Buy of the year so far.
Just too excited to try it first. Not even put the legs on. Super nice looking. It??s low noise and cool to touch. Buttons are simple and easy to use. Wow I am so ready for this winter with this amazing heater.
This fireplace unit added ambiance and heat which was much appreciated. The fan is not loud and the heat output is impressive! It fit perfectly in the tiny non working fireplace that we had in our 100 year old home. The flames reflect beautifully off of the brickwork. I would highly recommend this product.
Love this heater! It looks fairly realistic but much cleaner and less work than a wood fireplace. It has a high and low heat option which heats up the room quite well. It also has a flame only option.?
Absolutely love it and gives out good heat. Fit in my fireplace perfectly. The fire in the back makes it seem like a real fire. Great price since I got it on sale and worth every cent
I think this is cool. Most people think it looks real until they are real close. It makes for a nice mood when watching tv. We don??t use the heater part.
I rarely use my wood-burning fireplace, and this kills two birds with one fireplace. It heats up the living room, and has made the fireplace into a vital part of the overall ambiance in the room. It would be worth the money just for it's looks, and how the lights changed the feel of the room.
considering similarly sized options in the market, and I??m very happy with it. I actually have a defunct old fireplace in my room so I put this heater inside of it and when I turn it on, the heat radiates out into my room and the light from the fire effect lighting glitters against the back of the fireplace. At first glance it seems very real-looking.
I had a wood fireplace in my basement that was no longer usable, so I thought I'd try a simple electric insert. I was pleased to find this insert provided a fireplace look with the fire reflecting off the back wall of the fireplace, an extra heat source for my sometimes cold basement, and a nifty remote control. While it is obviously not a real wood fireplace, I love that it provides the same ambience for a very reasonable price. So, for me, it's perfect!
This electric fireplace was a nice addition to a vintage rv that we were remodeling?? It was a perfect fit and within our budget.. Also, it was very easy to install.. it looked very nice and relaxing. Since I like the look of a fireplace anytime, I turned it on in the summer time just without the heat to enjoy the look of it.In the winter it gave off a good amount of heat. I would put one in our home too if i had a place for it?? love how it came with a remote as well..
We just got rid of a fireplace insert and replaced with this. Fills the space nicely, provides some heat, looks nice - I might not even miss buying and/or splitting, stacking, fetching firewood.
I love it! It??s not that noisy, most likely not noticeable as my fireplace is in a large area kitchen/sitting area/ dining area ..
This is a great product. It creates great ambiance in the room and can put out some decent heat as well. You can have it turned in without the heat/blower if you just want the look which is nice. The fire looks realistic but my only complaint is that the display gives it away. There??s not an option to turn it off and it??s pretty bright so it stands out. It??s not a deal breaker though. I really do love this and have used it almost every night since we got it a few weeks ago. I would definitely recommend this product.